这个可爱的机器售货员“Chloe”,能改变你对超市的印象吗?

你对超市的印象是什么?货架上琳琅满目的商品?疲惫的居家男人?推着手推车的到处乱撞的孩子?还有一个个态度忽好忽坏,忽晴忽雨的大妈?

的确,我们已经习惯了传统超市这种乱糟糟的生活感。所以,尽管网购已经出现了快二十年,但是传统超市仍然没多大变化。毕竟,技术的力量不应该用在网上下单上吗?

有些人可不这么想,在百思买(Best Buy)在曼哈顿上的分店,有一个新的售货员出现了,她的名字是“Chloe”。她是一个机器人,准确的说,目前看上去还只是一个机械臂。

chloe-is-quick-once-you-select-what-you-want-and-purchase-the-item-at-the-kiosk-chloe-will-whisk-away-and-grab-what-you-need-in-30-seconds

Chloe 跟顾客隔着一层玻璃,所以顾客需要通过一个触摸屏电脑与她沟通。

the-selection-chloe-offers-includes-movies-music-games-headphones-chargers-and-phone-cases-the-hassle-of-sorting-through-messy-shelves-is-completely-eliminated

现在 Chloe可以帮你迅速的搜索到包括电影,音乐,游戏,耳机,充电器和手机套等一系列的商品。

i-came-back-a-few-weeks-later-and-she-was-all-better-so-i-decided-to-put-her-power-to-use

Chloe的反应非常快!一旦你做出选择,她可以在 30 秒内帮你找到。

chloe-is-behind-glass-so-you-communicate-with-her-through-a-touchscreen-computer-she-looked-at-me-with-a-bright-face-as-i-began-to-browse-through-the-movie-selection

 

当然,有的时候Chloe 也会遇到麻烦,这个时候你需要按下叫人按钮来呼叫百思买的工作人员。

if-she-happens-to-be-giving-you-a-hard-time-you-can-press-a-call-a-blue-shirt-button-to-engage-in-human-interaction-with-a-best-buy-representative--either-in-the-store-or-over-the-kiosk-speakers

如果一切顺利,三十秒后, Chloe就会把你想要的DVD发给你。

thirty-seconds-later-she-brought-me-my-purchase-and-passed-the-dvd-to-me-through-a-chute

她还会对你说“ Thank you!”呢!

i-looked-at-her-and-she-said-thank-you-through-the-glass-the-experience-of-interacting-with-robot-in-a-store-was-pleasantly-satisfying-i-expected-to-not-like-it-but-chloes-cute-smiling-face-made-it-an-en

(图片来自 Business insider)

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